Configure Account
This article explains how to change BioStar Air account information, configure alert reception methods, manage SIP intercom, leave a site, and delete accounts.
Access account settings
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Log in to the BioStar Air portal.
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Click the user profile icon at the top right of the screen.
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Click Settings in the drop-down menu.
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When the Settings window appears, set your desired options.
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Account: Edit the user name, password, and phone number. For more information on details, refer to the following.
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Alert & Report: Set how alerts are received. For more information on details, refer to the following.
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Intercom: Manage SIP intercom settings. For more information on details, refer to the following.
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Management: Leave the site or delete the account. For more information on details, refer to the following.
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Click Save to save the changes.
Change account information
In the Account tab, edit information for the currently logged-in user.
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Edit the user name, password, and phone number. Click for each item.
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Session Timeout (minutes): Automatically logs out after the selected time elapses. Select the desired time.
Set alerts
In the Alert & Report tab, set how alerts are received. Activate the All Service Alerts option to receive all alerts. Disable unwanted alerts individually.
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If you agreed to receive app alerts but none appear, check the mobile settings. App alerts must be allowed on iOS or Android devices.
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Users may refuse to receive service alerts, and doing so does not restrict service use.
IP intercom settings
In the Intercom tab, manage SIP intercom settings.
For more information on SIP intercom settings, refer to the following.
Leave or delete account
In the Management tab, leave the site or delete the account.
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Leave Site: Leave the site. After leaving a site, you must receive an invitation from the site administrator to join again.
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Delete account: Permanently delete the account. Deleting the account permanently deletes all personal information and settings and cannot be recovered.