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Open Doors With Mobile Credentials

Use mobile credentials instead of plastic RFID cards to open doors with the Suprema Pass app. Tag the mobile device via Bluetooth or NFC, press and hold the card, or scan a QR code to open doors.

Customers who began using BioStar Air access control before May 2025 may still be using the Airfob Space app, which has since been rebranded as the Suprema Pass app. Both apps offer identical functionality and are fully compatible. There is no need for existing users to switch — mobile credentials work seamlessly across both.

Requirements and preparation​

Meet the following requirements to open doors with mobile credentials.

  • The Airfob must be installed. Airfob is an access control reader compatible with Suprema Pass mobile credentials.

  • Install the Suprema Pass app on the mobile device.

  • Enable Bluetooth or NFC on the mobile device.

Set connection method​

Select between two operating modes in the Suprema Pass app. On the Suprema Pass app home screen, tap in the upper right corner, then select the desired mode in Connection Method.

  • Only while App is on Screen: Open the door only when the app appears on the screen and the mobile card is visible.

  • Background Mode: Open the door even if the phone is locked when the app is running in the background.

Info

Regardless of the mode, tag the mobile device on the reader to authenticate.

Opening doors​

Use the Suprema Pass app to open doors in several ways.

Tag your mobile device on Airfob​

Bring the mobile device close to Airfob and authenticate via Bluetooth or NFC to open the door.

  1. Make sure the Suprema Pass app is running.

  2. Hold the Bluetooth or NFC antenna area of the mobile device close to Airfob.

  3. The door opens when the mobile credential authenticates.

Info

  • Choose between two communication modes.

    • Bluetooth mode: The mobile device communicates wirelessly with Airfob.

    • NFC mode: Available only on Android devices; tag the mobile device on the reader to authenticate.

  • The Bluetooth or NFC antenna location varies by model. Refer to the device specifications for the optimal touch point.

Press and hold mobile card​

Press and hold the mobile card in the Suprema Pass app to open the door.

  1. Display the home screen of the Suprema Pass app.

  2. Near Airfob, press and hold the mobile card for 2–3 seconds.

  3. The door opens when the mobile credential authenticates.

Info

  • Select Background Mode in Connection Method to use this feature. For more information on details, refer to the following.

  • For security reasons, the site administrator may disable this feature.

  • Effective range varies depending on mobile device Bluetooth strength.

  • Nearby access control readers may trigger unintended authentication.

QR authentication​

When the administrator enables the QR Reader option, scan the QR code in the Suprema Pass app with the QR reader to open the door. On the home screen of the Suprema Pass app, tap the icon under the mobile card.

Info

  • For more information on the QR Reader option, refer to the following.

  • QR authentication is available only at doors equipped with a QR reader.

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