Configure SIP intercom
As of BioStar Air v2.10, BioStation 3 (BS3) supports the SIP intercom feature. This enables two-way voice calls between the reader and administrators and remote door unlocking.
A SIP server is required to use this feature; purchase and configure it separately. Suprema does not provide SIP services.
SIP
Session Initiation Protocol (SIP) is a communication protocol widely used to initiate, maintain, and terminate real-time voice and video calls over IP networks. In this context, SIP lets BioStation 3 act as an intercom endpoint that can place and receive calls through a compatible SIP service.
Receive calls
Answer calls received from BioStation 3 in the following ways.
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BioStar Air Web: Receive calls directly in a web browser
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BioStar Air Mobile App (iOS / Android): Receive calls on the go
Remote door control
When answering a SIP call, use DTMF commands to unlock the door:
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Hardware SIP phone
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BioStar Air mobile app
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BioStar Air Web interface
Configuration steps
Configure this in device settings and administrator account settings.
Device Settings
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Log in to the BioStar Air portal.
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Click Device Management → Registered Devices in the left sidebar.
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In the device list, click BioStation 3.
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Go to the Intercom section and enable the Use Intercom option.
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Enter the SIP server information.
The image above is an example screen and may differ from the actual screen. - SIP Server Address
- SIP Server Port
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SIP Username / Password
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Click Save to save the changes.
Account settings
Route calls from BioStation 3 to a browser or app.
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For each administrator who needs to receive calls, log in to the BioStar Air portal or mobile app.
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Go to Account settings.
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In the BioStar Air portal, click the user profile icon in the upper-right corner and select Settings.
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BioStar Air mobile app: On the home screen, tap All Menu at the bottom, then tap the user profile area.
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When the Settings window appears, click the Intercom tab and add the SIP server login information.
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Click Save to save the settings.
Verified SIP providers
BioStation 3 has been tested and confirmed to work properly with the providers below.