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Site Selector

Managing multiple sites in the BioStar Air portal used to require a separate email address and password for each site. This made the process cumbersome and time-consuming. The new Site Selector feature simplifies processes and reduces the need to log in multiple times by allowing management of multiple sites with a single email address.

What is Site Selector?

The Site Selector feature enables signing in to the BioStar Air portal with a single, unified email address even when managing multiple sites. There is no need to sign in with different email addresses for each site. Sign in once with a single email address, and then use the Site Selector menu to switch easily between the sites being managed.

Create a new site

When creating a new site through the Partner Portal, use an email address that is already registered as an administrator account for another site. The system automatically links the new site to the existing email, allowing management of multiple sites with a single account.

  • Create a new site via the Partner Portal.

  • When prompted for the administrator email, enter the email address that is already linked to another site.

  • The new site is automatically linked to the existing account.

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For detailed information on signing up for and using the Partner Portal, see Use the Partner Portal.

Use with existing sites

If multiple sites are already managed but each uses separate sign-in credentials, request a manual migration from Suprema. This process consolidates the email addresses, enabling management of all sites with a single sign-in.

  • Contact the MOCA support team and request a manual migration for the sites.

  • If alias addresses such as bob+site1@example.com and bob+site2@example.com are used, provide the root email address (bob@example.com).

  • If completely unique email addresses are used for each site, provide the full list of email addresses.

  • Once migration is complete, access all sites with a single email address through the Site Selector feature.

Using the Site Selector

If your email address is associated with multiple sites, signing in and switching between them is easy.

  1. Enter your email address and password.

  2. If you manage multiple sites, use the Select Site window to quickly find the site you want. Selecting a site takes you to the dashboard.

  3. After you sign in, the Site Selector appears automatically and shows a list of all sites linked to your email address.

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  • Even with a unified email, each site's permissions and settings remain independent. Administrator roles and access rights are managed separately for each site.

  • If the Select Site does not appear or the wrong site is shown, make sure the migration request has been completed, or contact the MOCA (MOCA) support team for further assistance.

  • The Select Site feature streamlines sign-in and consolidates multiple sites under one account, saving time and effort when managing sites in BioStar Air.

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