Network Ports and Device Identification

BioStar Air must access specific network ports to operate properly. Network ports allow secure communication between compatible readers, cloud services, and user applications. Administrators may need to verify a BioStar Air-compatible reader's MAC address from its serial number for network configuration tasks.

Required network ports

Verify that the following ports are open on the network firewall.

• 6379, 6381: Redis Ports

  Used to synchronize user information, handle fast event logging, manage sessions, and serve as a message broker for signaling between devices and the cloud.

• 5671: AMQP over TLS (RabbitMQ)

  Provides a secure messaging protocol for real-time communication between services.

• 443: HTTPS (TLS)

  Used for standard secure web traffic and required for the following services:

  • Access to the management portal web app through a web browser

  • BioStar Air mobile app (iOS/Android)

  • API calls

  • Device firmware updates through the cloud

  • Device login and authentication services

• When using BioStar Air's built-in video management feature:

  • Web-socket domain: eu-wss-api.airfob.com

  • Web-socket Port: 3500

  • TURN/STUN Ports: 80, 443, 3478, 5349

Info

Verify access to the following endpoints for device login and authentication.

• https://e-afs-api.airfob.com/v1/device/login (Europe)

• https://afs-api.airfob.com/v1/device/login (Rest of world)

Check the MAC address from the serial number

In certain cases, administrators need to determine a BioStar Air-compatible reader's MAC address using only its serial number. This is useful for tasks such as adding the device to a whitelist before adding it to the network.

Steps

1. Find the serial number:

   Locate the 9-digit serial number on the back of the device.

2. Convert the serial number to hexadecimal:

   Use a calculator or an online tool to convert the serial number from decimal to hexadecimal.

3. Extract the last 3 bytes:

   Take the last six characters from the hexadecimal value. These six characters represent the last 3 bytes.

4. Build the MAC address:

   The MAC address always starts with 00:17:FC:. Append the last 3 bytes (six characters) from the hexadecimal value, separating each pair with a colon.

Example

1. Serial number: 546089489

2. Hexadecimal: 208CAA11

3. Last 3 bytes: 8CAA11

4. MAC address: 00:17:FC:8C:AA:11

These steps allow accurate identification of a BioStar Air-compatible reader on the network using its serial number.

MAC address converter

Enter the device's serial number below to get its MAC address instantly.

Serial number (9 digits)