Mobile Credential
Customers who began using BioStar Air access control before May 2025 may still be using the Airfob Space app, which has since been rebranded as the Suprema Pass app. Both apps offer identical functionality and are fully compatible. There is no need for existing users to switch — mobile credentials work seamlessly across both.
The Suprema Pass app serves as the user interface for the BioStar Air system and primarily acts as a digital wallet for mobile credentials. Users issue and store mobile access cards in the app to enter secure areas with their mobile devices.
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Download and install Suprema Pass.
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Log in on the mobile device using the credentials provided by the administrator.
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Bluetooth must be enabled to authenticate with the mobile card.
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Enabling two-step authentication disables Background Mode.
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The administrator must enable QR authentication and attendance management in the BioStar Air portal.
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Verify that the site supports the hands-free access method.
📄️ Open Doors With Mobile Credentials
Learn how to open doors with Suprema Pass mobile credentials via Bluetooth or NFC, set the app's operating mode, and use various authentication methods (tag, press and hold, QR code).
📄️ Advanced Features
This guide explains how to configure Bluetooth and NFC authentication modes, enable two-factor authentication with a PIN or biometric option, review access logs, and use support features in the Suprema Pass app.
📄️ Set Sensitivity
Learn how to adjust Bluetooth detection sensitivity in the Suprema Pass app to prevent unintended authentication, improve detection range, and resolve Apple Pay interference issues.